Financial Policy

Patient Billing

For your convenience we accept cash, check, Visa, MasterCard, American Express and Discover. Our office offers Care Credit for patient financing. We deliver the finest care and highest quality materials at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact Giulene at San Jose Office Phone Number 408-268-4755 or Giulene@pepperdds.com. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. 

We will send you a statement after your insurance responds. Most insurance companies will respond within four to six weeks. If you receive your statement and have any questions please call us and we will do our best to assist you. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan through Care Credit but this must be done prior to your dental procedure.